General Questions
Ordfuel is a restaurant ordering platform designed to help restaurants save on commission fees, gain control over their customer data, and automate their marketing efforts. Unlike traditional third-party delivery services like Uber Eats and DoorDash, Ordfuel charges only a 10% commission, compared to the typical 25–30% commission. Our platform also uses AI-powered automation to help you boost repeat orders and engage with your customers more effectively.
Ordfuel offers a much lower commission fee of 10%, compared to the 25–30% commission charged by platforms like Uber Eats and DoorDash. Additionally, Ordfuel allows you to own your customer data, unlike other platforms that control your customer base. Ordfuel also provides AI-powered marketing automation to help you retain customers and drive repeat orders — something that traditional platforms lack.
Ordfuel is designed for all types of restaurants, from small local eateries to multi-location chains. Whether you’re a single restaurant or have several locations, Ordfuel can help you reduce commission fees, automate marketing, and improve customer retention.
Ordfuel charges only 10% per order. This is significantly lower than the 25–30% commission charged by platforms like Uber Eats and DoorDash. This allows you to keep more of your revenue and use it to reinvest in your business.
There are no setup fees or hidden costs. Ordfuel charges a simple 10% commission per order, and there are no other recurring or one-time charges to get started.
Ordfuel’s AI Marketing Automation helps you engage with customers through personalized offers and promotions. The AI system automatically sends tailored messages based on customer behavior, such as:
Abandoned cart reminders
Birthday discounts
Re-engagement offers
Loyalty rewards
The AI analyzes your customer data and optimizes your marketing campaigns to drive repeat orders and increase customer lifetime value.
No, Ordfuel’s AI Marketing Automation handles everything for you. Once your system is set up, the AI will automatically manage campaigns and send personalized messages to your customers, saving you time and effort.
The Ordfuel Dashboard provides real-time insights into your restaurant’s performance, including:
Sales Analytics: Track total sales, average order value, and profit margins.
Customer Insights: Monitor customer behavior, including repeat customers and their lifetime value.
Order Management: View the status of incoming orders and analyze delivery performance.
Marketing Campaign Tracking: See how your AI-powered campaigns are performing and track their ROI.
Yes! The Ordfuel Dashboard allows you to create custom reports to track the metrics that matter most to you, whether that’s order volume by hour, best-performing menu items, or customer acquisition costs.
Yes, Ordfuel integrates seamlessly with most modern POS systems, allowing you to easily sync your menu, orders, and customer data with our platform.
Ordfuel provides dedicated customer support via email, chat, and phone. Our support team is available to assist you with any technical issues, platform setup, or questions you have. You can reach us at support@ordfuel.com or call us at 305-527-0101.
Getting Started
Getting started with Ordfuel is easy. Simply click on the Request Demo button to schedule a demo with one of our experts. We’ll walk you through the setup process and help you get started with the platform.
Currently, Ordfuel offers a free demo to help you explore the features of the platform. We do not offer a free trial, but once you’re ready to move forward, you can start using the platform with no setup fees and only a 10% commission on each order.
Have More Questions?
If you have any other questions or need additional information, feel free to contact us. Our team is here to help!
👉 Request a Demo or reach out to us at support@ordfuel.com.
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